Add and manage members

last updated at: Jun 8, 2026

Members are the people with full accounts on your Eigen server. You manage them from the Members page in Admin. You need an admin or owner role to do any of this.

Add a member

  1. Open Members in Admin.
  2. Click the + button in the toolbar.
  3. Fill in the Name, Username, and Password fields. The username becomes the person's email address on your mail domain.
  4. Set the Role: Member for a regular account, or Admin to give the person admin access.
  5. Click Create.

The account is ready immediately. Share the email address and the temporary password with the new person so they can sign in. They can change their password after logging in.

Change a member's role

  1. On the Members page, click the person's name to open their detail panel.
  2. Under Role, open the dropdown and choose Admin or Member.
  3. Click Save.

The change takes effect straight away. Owners cannot have their role changed this way.

Reset a member's password

You can set a new password for any non-owner member, for example if they are locked out.

  1. Click the member's name to open their detail panel.
  2. Click the key icon in the toolbar to open Reset password for [name].
  3. A new password is pre-filled. You can replace it with your own if you prefer.
  4. Click Reset password.

The dialog generates a random password. Share it with the person securely. They can change it themselves from Security settings after signing in.

Remove a member

Deleting a user permanently removes their account, files, emails, contacts, and calendars. This cannot be undone.

  1. Click the member's name to open their detail panel.
  2. Scroll to the Danger zone section at the bottom.
  3. Click Delete user.
  4. Read the confirmation and click to confirm.

The account and all associated data are deleted. Owners cannot be removed this way.